YOGIFI SMART YOGA MAT

Terms of Service

Smart Yoga USA LLC, doing business as YogiFi

New Jersey, U.S.A.

Last Updated: March 2026

 

Smart Yoga USA LLC, doing business as YogiFi (“Company,” “we,” “us,” or “our”), is the owner and operator of the website located at https://us.yogifismart.com and the YogiFi mobile application available on the Apple App Store and Google Play Store (collectively referred to as the “Platform”).

 

The Company requests each User (as defined below) to carefully read these Terms of Service (“Terms of Service,” “Agreement,” “TOS,” or “Terms”) before accessing the Platform or using any Services. These Terms, together with our Privacy Policy available at https://us.yogifismart.com/policies/privacy-policy and any other applicable policies incorporated by reference or published on the Platform (collectively, “Terms and Conditions”), govern the relationship between Company and each User with respect to use of the Platform and Services.

 

These Terms and Conditions supersede all prior oral and written terms and conditions communicated to Users and constitute a binding agreement between Company and each User.

 

“Company,” “we,” “us,” or “our” means Smart Yoga USA LLC, doing business as YogiFi, and any subsidiaries or affiliates.

 

“Platform” means the YogiFi website at https://us.yogifismart.com, the YogiFi mobile application (iOS and Android), the YogiFi Smart Yoga Mat hardware and firmware, and all related software, features, and content.

 

“Product” means the YogiFi Smart Yoga Mat and any associated hardware or accessories sold by Company.

 

“Service(s)” means the health, wellness, and fitness services provided through the Platform as described in Section 3. Services may change from time to time at Company’s sole discretion.

 

“User,” “you,” or “your” means any person or entity who accesses or uses the Platform or Services, or their authorized representatives.

 

Your use of the Platform is subject to the Terms and Conditions, which we may update, amend, modify, or revise from time to time with or without prior notice to you. We are not obligated to notify you of every change. You are solely responsible for reviewing the Terms and Conditions periodically. The updated Terms and Conditions take effect immediately upon publication and supersede any prior version. If you continue to use the Platform or Services after updated Terms have been published, it will be deemed that you have read, understood, and accepted the updated Terms. Any reference to “Terms of Service” or “TOS” in these Terms refers to the most current version.

 

Company offers a Platform through which Users can access health, wellness, and fitness services using the YogiFi Smart Yoga Mat (“Product”) and the YogiFi Mobile App. Services include, but are not limited to:

 

a.  Personal guidance in your yoga practice;

b.  A virtual yoga instructor that verifies your postures and provides real-time corrective suggestions;

c.  A fitness tracker that measures your strength, endurance, balance, and flexibility across each practice session;

d.  Integration with third-party smart wearables such as Apple Watch to capture heart rate data, display metrics, and maintain history;

e.  A yoga companion that motivates daily practice and goal pursuit; and

f.  An interactive yoga experience delivered through the YogiFi Mobile App, which uses your phone’s camera to track body joints, analyze posture, and provide real-time feedback.

 

 

Company reserves the right to modify Services at any time, with or without prior notice. Any material modifications will be published on the Platform.

 

4.1 Purchase

The YogiFi Smart Yoga Mat must be purchased through our official website at https://us.yogifismart.com or through authorized retail partners. Users acknowledge that the Product must be in good and functional condition in order to access Services. Users may not sublet, lease, or commercially exploit the Product.

4.2 Limited Product Warranty

Company warrants that, for a period of one (1) year from the date of delivery to the original purchaser (“Warranty Period”), the Product will be free from material defects in materials and workmanship and will conform to specifications published at https://us.yogifismart.com (“Product Warranty”). In the event of a breach of the Product Warranty, Company shall, at its sole discretion:

 

a.  Repair the defective component; or

b.  Replace the Product if repair is not feasible; or

c.  Provide a full refund of the purchase price if neither repair nor replacement is available.

 

The remedies set forth above are the sole and exclusive remedies available to the User for a breach of the Product Warranty. Company shall not be liable under the Product Warranty if the defect arises from the User’s acts, omissions, negligence, misuse, accident, or modification of the Product.

 

The Product Warranty is valid only in jurisdictions where the Product is sold by Company and only to the extent permitted by applicable local laws. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days from replacement, whichever is longer, or as required by applicable law.

4.3 Product Support

For any Product-related issues, please contact our customer support team at help@yogifismart.com. We will make reasonable efforts to respond promptly, but do not guarantee specific response times.

 

By using the Platform, you affirm that you are at least 18 years of age and are fully capable of entering into a legally binding agreement. Registration and use of the Platform is available only to persons who can form legally enforceable contracts under applicable law. If you are under 18, your parent or legal guardian must create an account on your behalf and will be responsible for your use of the Platform.

 

6.1 Account Creation

To use the Platform, you must create an account (“Account”). You may register directly or by linking a supported third-party social networking service (“SNS”) account, including Google, Facebook, or Apple (“Third-Party Account”). All purchases require the User to be at least 18 years of age. Purchases by users under 18 are expressly prohibited.

6.2 Third-Party Account Linking

If you link your Account to a Third-Party Account, you represent that you are authorized to do so and that doing so does not breach the terms governing that third-party service. Company will access and store content from your Third-Party Account only to the extent necessary to provide the Services. You may disconnect a linked Third-Party Account at any time in the Platform’s Settings. Doing so may limit or terminate certain Services.

 

Your relationship with any third-party service provider is governed solely by your agreement with that provider. Company makes no representations and accepts no responsibility for SNS content, its accuracy, legality, or non-infringement.

6.3 Account Security

You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. You must notify us immediately at help@yogifismart.com if you become aware of any unauthorized access to your Account. We reserve the right to suspend or terminate Accounts that violate these Terms.

 

Subject to your compliance with these Terms, Company grants you a limited, personal, non-exclusive, non-transferable, revocable license to:

 

i.  View, download, and print Platform content solely for your personal, non-commercial use; and

ii.  Access, use, and interact with Platform features to which you have been granted access, solely for personal, non-commercial purposes.

 

You have no right to sublicense any rights granted herein. You may not use, copy, adapt, modify, create derivative works from, distribute, sell, transfer, publicly display, transmit, stream, or otherwise exploit the Platform or Services except as expressly permitted by these Terms. No licenses or rights are granted by implication under any intellectual property rights owned or controlled by Company or its licensors, except as expressly stated herein.

 

Basic access to the Platform is provided free of charge. However, certain Services, features, and the Product itself are available for purchase according to plans and pricing published on the Platform. Company reserves the right to adjust pricing for Services or any components thereof at any time. Price changes will be communicated to Users with reasonable advance notice.

 

Each party is responsible for complying with applicable tax laws and fulfilling its own tax obligations in connection with purchases and transactions conducted through the Platform.

 

Users may return the Product within thirty (30) days of delivery. The cost of return shipping from the User’s location to Company’s facility is the User’s responsibility, unless the return is due to a Company error or a verified Product defect.

 

For subscription services, Users may cancel at any time through the Platform. Cancellation takes effect at the end of the current billing period. Cancellation of a subscription cancels only future charges; no refund is provided for the current Subscription Term already paid. Users retain full access to the subscription through the end of the paid term.

 

 

No Services, software, or content available through the Platform may be exported or re-exported in violation of United States export control laws. Specifically, you may not download, export, or re-export any content or Services:

 

1.  To any country subject to a U.S. Government embargo or trade restriction (including Cuba, Iran, North Korea, Syria, Sudan, or Russia, to the extent restricted);

2.  To any person or entity on the U.S. Treasury Department’s Specially Designated Nationals list or the U.S. Commerce Department’s Denied Persons List; or

3.  To any person whose export privileges have been suspended, revoked, or denied by the U.S. Bureau of Industry and Security or any other U.S. Government agency.

 

By using the Platform, you represent and warrant that you are not located in, under the control of, or a national or resident of any such embargoed country, and are not on any such restricted list. You agree not to use or access the Platform in violation of applicable U.S. export laws or any applicable local laws.

 

When you create, transmit, submit, or otherwise make available information or content through the Platform, you represent that you own or have the right to use such content. We will use information you provide only as permitted by our Privacy Policy and applicable law. We will never share your personally identifiable information without your prior permission except as described in our Privacy Policy, which is incorporated into these Terms by reference.

 

We reserve the right to retain, delete, or destroy information and materials posted through the Services pursuant to our internal data retention policies. While we make commercially reasonable efforts to maintain data availability, we are not liable for data loss caused by third-party server failures or factors outside our reasonable control.

 

We may preserve and disclose your information if required to do so by law or if we reasonably believe that such action is necessary to: (a) comply with legal process or applicable law; (b) enforce these Terms; (c) respond to claims that your use of the Platform violates third-party rights; (d) detect, prevent, or address fraud, security, or technical issues; or (e) protect the rights, property, or safety of Company, its users, or the public.

 

The Platform may allow Users to connect with or access third-party service providers, integrations, and content. Company does not endorse, control, or accept responsibility for any third-party services referenced on or linked from the Platform. Any transactions, communications, or dealings you have with third-party providers are solely between you and that provider. Company makes no warranties, express or implied, regarding the quality, suitability, or reliability of any third-party services or products. Your use of third-party services is at your own risk and subject to those third parties’ own terms and privacy policies.

 

As a condition of using the Platform, you agree to use the Services only for lawful, personal, and non-commercial purposes, and not for any purpose prohibited by these Terms, applicable Company policies, or applicable law.

 

You shall not, and shall not permit any third party to:

•       Violate any applicable law, rule, or regulation;

•       Infringe any intellectual property or other right of any person or entity;

•       Post or transmit content that is threatening, abusive, harassing, defamatory, fraudulent, obscene, offensive, or profane;

•       Impersonate any person or entity or misrepresent your affiliation with any person or entity;

•       Share content harmful to minors, inciting violence, or promoting illegal activity;

•       Share content that infringes any patent, trademark, copyright, or other proprietary rights;

•       Impose an unreasonable or disproportionately large load on Company’s infrastructure;

•       Interfere with or disrupt the proper functioning of the Platform;

•       Bypass or attempt to circumvent any security measures, access controls, or digital rights management on the Platform;

•       Decipher, decompile, disassemble, or reverse-engineer any software, firmware, or algorithms underlying the Platform, except to the extent expressly permitted by applicable law;

•       Modify, translate, or create derivative works of any portion of the Platform; or

•       Use any automated tools (bots, spiders, scripts, crawlers) to access or interact with the Platform without our written consent.

 

Company reserves the right to disable or terminate any Account, with or without notice, for violation of these rules or for any other reason at Company’s sole discretion.

 

Company will, upon obtaining knowledge of prohibited content or conduct, be entitled to disable or remove such content. We may preserve such content and associated records for up to ninety (90) days for production to governmental authorities as required by law.

 

Company may provide automated alerts, notifications, and fitness feedback through the Platform. You acknowledge that alerts may be delayed or prevented by a variety of factors outside our control. We make no guarantee as to the timeliness or accuracy of any alert. Company shall not be liable for any delays, failures to deliver, or errors in alert content, or for any action taken or not taken by you in reliance on any alert.

 

You agree that Company may contact you by telephone, email, SMS, or other means for purposes including: (a) obtaining feedback on the Platform, Services, or Product; (b) resolving complaints or queries; and (c) providing service updates, account information, or promotional communications (where consented). You agree to cooperate with Company’s reasonable requests for information in connection with such communications.

 

By submitting suggestions, ideas, or other feedback regarding the Platform or Services, you agree that Company may use and share such feedback for any purpose without compensation to you and without any obligation of confidentiality.

 

Company provides tools for Users to update and manage their profile information. Company reserves the right to review, moderate, publish, or reject any changes to your profile. You represent and warrant that all information you provide in your profile is accurate and does not infringe any third-party rights, including intellectual property rights and data protection laws. Company may modify or delete profile content that breaches this representation, at its sole discretion and with or without notice.

 

In addition to the rules of conduct in Section 13, Users are specifically prohibited from the following activities on the Platform:

•       Violating or attempting to violate the integrity or security of the Platform or its systems;

•       Transmitting information that is disruptive to, or competitive with, Company’s provision of Services;

•       Submitting intentionally incomplete, false, or inaccurate information;

•       Making unsolicited commercial communications to other Users;

•       Using automated engines, software, bots, agents, or similar tools to navigate or scrape the Platform;

•       Circumventing or disabling any digital rights management, usage rules, or security features of the Platform; and

•       Any activity that violates applicable United States federal or state laws.

 

We may disclose or transfer User-generated information to our affiliates or governmental authorities as permitted or required by applicable law. International transfers of sensitive personal data will be conducted only in compliance with applicable data protection law and only where an equivalent level of data protection is ensured.

 

Company offers email-based customer support. You may contact us at:

 

Email: help@yogifismart.com

Website: https://us.yogifismart.com

 

Company does not guarantee a specific response time or that all issues can be resolved. Any suggestions provided by Company regarding use of the Services shall not be construed as a warranty.

 

Company may terminate or suspend your access to the Platform at any time, for any reason, including breach of these Terms, with or without notice. Company has the right (but not the obligation) to refuse access to the Platform to any person or entity at any time.

 

Once an Account is suspended or terminated, the User may not continue to use the Platform under the same Account, a different Account, or a new Account. Upon termination, the User will no longer have access to data, messages, or materials stored on the Platform. All provisions of these Terms that by their nature should survive termination — including warranty disclaimers, indemnification, limitations of liability, and dispute resolution — shall survive.

 

 

COMPANY AND ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS DO NOT WARRANT THAT: (A) THE SERVICES WILL BE SECURE OR CONTINUOUSLY AVAILABLE; (B) DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE IS FREE OF VIRUSES OR HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE PLATFORM AND SERVICES IS SOLELY AT YOUR OWN RISK.

 

 

You agree to defend, indemnify, and hold harmless Smart Yoga USA LLC d/b/a YogiFi, its affiliates, subsidiaries, officers, directors, employees, contractors, agents, licensors, and partners from and against all liabilities, losses, claims, damages, and expenses (including reasonable attorneys’ fees) arising from or relating to: (i) your use or misuse of the Platform, Services, or Product; (ii) your violation of these Terms or any applicable law; (iii) your User content; or (iv) any claim that your content or conduct infringes any third-party right.

 

Company reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with Company in that defense.

 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SMART YOGA USA LLC D/B/A YOGIFI (INCLUDING ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, LICENSORS, OR RESELLERS) BE LIABLE UNDER ANY LEGAL THEORY FOR:

 

i.  Any lost profits, lost data, loss of goodwill, loss of opportunity, or any special, indirect, incidental, punitive, or consequential damages of any kind;

ii.  Any claim arising from your reliance on the Services or AI coaching outputs;

iii.  Any direct damages exceeding, in the aggregate, the total purchase price paid by you for the Product; or

iv.  Any matter beyond Company’s reasonable control, even if Company has been advised of the possibility of such damages.

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.

 

Company shall not be responsible in any manner for any delay or failure to perform its obligations under these Terms caused, directly or indirectly, by:

•       Your failure to cooperate with Company’s reasonable requests;

•       Your unavailability or failure to respond in a timely manner;

•       Your failure to provide accurate, complete, or timely information;

•       Your failure to provide or facilitate required materials or access; or

•       Any event beyond Company’s reasonable control, including force majeure events such as natural disasters, pandemics, governmental actions, or disruptions to third-party infrastructure.

 

24a. Agreement to Arbitrate

This Section 24 is the “Arbitration Agreement.” You agree that any dispute or claim arising between you and Company, whether based on contract, tort, statute, or any other legal theory, and whether arising before or after the date of these Terms, shall be resolved exclusively through final and binding individual arbitration — not in a court — except that: (i) you may assert individual claims in small claims court if your claims qualify; and (ii) either party may seek injunctive or emergency equitable relief in court to prevent actual or threatened infringement of intellectual property rights. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement for U.S. residents.

24b. Class and Representative Action Waiver

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO ADDRESS THAT PARTY’S INDIVIDUAL CLAIMS.

24c. Pre-Arbitration Resolution

Before initiating arbitration, you agree to first contact Company by emailing help@yogifismart.com to attempt informal resolution. If the dispute is not resolved within thirty (30) days, either party may send the other a formal written Notice of Dispute by certified mail to:

 

Smart Yoga USA LLC d/b/a YogiFi

New Jersey, U.S.A.

 

The Notice must describe the nature and basis of the claim and the specific relief sought. If the dispute is not resolved within sixty (60) calendar days after the Notice is received, either party may commence arbitration.

24d. Arbitration Procedures

Arbitration will be conducted by a neutral arbitrator under the American Arbitration Association (“AAA”) Consumer Arbitration Rules, as modified by this Arbitration Agreement. AAA information is available at http://www.adr.org. The arbitrator shall apply these Terms and applicable law as a court would. The arbitrator may award the same damages and relief on an individual basis that a court could award. Decisions are enforceable in court.

 

Hearings will take place in a reasonably convenient location for both parties. If your claim is for USD $399 or less, you may choose whether arbitration is conducted by document submission, telephonic hearing, or in-person hearing. Claims exceeding USD $399 are subject to AAA Rules for hearing format.

24e. Arbitration Costs

Arbitration fees are governed by AAA Rules. If the value of relief sought is USD $399 or less, Company will pay all arbitration fees upon your request. If relief sought exceeds USD $399 and you can demonstrate financial hardship, or if the arbitrator determines you should not bear fees, Company will cover your share of fees to the extent required.

24f. Confidentiality

All aspects of the arbitration proceeding, and any ruling, decision, or award, will be strictly confidential for the benefit of all parties.

24g. Severability of Arbitration Agreement

If any provision of this Section 24 (other than Section 24b) is found invalid or unenforceable, it shall be replaced with a valid, enforceable provision that most closely reflects the original intent. If Section 24b (Class Action Waiver) is found invalid, the entirety of this Arbitration Agreement is void. The remainder of these Terms will continue to apply.

24h. Future Changes to Arbitration Agreement

If Company makes any future change to this Arbitration Agreement (other than a change to the Notice Address), you may reject that change by sending written notice to the Notice Address within thirty (30) calendar days of the change. By rejecting the change, you agree to arbitrate any dispute under the version of this Arbitration Agreement in effect at the time you first accepted these Terms.

 

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict-of-law principles. For disputes not subject to arbitration, you and Company consent to the personal and exclusive jurisdiction of the state and federal courts located in New Jersey, U.S.A. If you are a consumer located in the EEA or United Kingdom, mandatory consumer protection laws of your jurisdiction may apply in addition to these Terms.

 

•       Entire Agreement: These Terms, together with the Privacy Policy and any other incorporated policies, constitute the entire agreement between you and Company with respect to the Platform and Services.

•       Severability: If any provision is found unenforceable or invalid, it will be modified to the minimum extent necessary; the remaining provisions remain in full force.

•       Waiver: Failure to enforce any right or provision shall not constitute a waiver of that right.

•       Assignment: These Terms are personal to you and may not be assigned or transferred without Company’s prior written consent. Company may freely assign its rights and obligations.

•       No Agency: No agency, partnership, joint venture, or employment relationship is created by these Terms. Neither party has authority to bind the other.

•       Notices: All legal notices must be in writing and delivered by certified or registered mail, return receipt requested; confirmed electronic transmission (fax or email); or recognized overnight courier. Notices are effective upon receipt or electronic confirmation.

 

If you have any discrepancies, grievances, or concerns regarding content on the Platform or a breach of these Terms, please contact our designated grievance representative in writing or via email:

 

Attention: Legal / Compliance

Smart Yoga USA LLC d/b/a YogiFi

Email: help@yogifismart.com

Address: New Jersey, U.S.A.

 

For questions about these Terms of Service, the Platform, or our Services, please contact us at:

 

Smart Yoga USA LLC, doing business as YogiFi

Email: help@yogifismart.com

Website: https://us.yogifismart.com

Mailing Address: New Jersey, U.S.A.